ThoughtSpot Cloud requirements and support

Starting in December 2021, ThoughtSpot rebranded pinboards as Liveboards. For backward compatibility, we currently support internal processes and external methods that use the older naming convention.

Supported regions

ThoughtSpot Cloud is available in the following regions:

  • US East (N. Virginia)

  • US West (Oregon)

  • Sydney

  • Ireland

  • Frankfurt

  • Singapore

  • Japan


  • Outbound port 443 must be open.

  • If you are going to use Snowflake with ThoughtSpot Cloud, and you have a network policy set in Snowflake, you must add the outbound IP address of your ThoughtSpot Cloud instance to the whitelist inside your Snowflake network policy. Contact ThoughtSpot Support for assistance.

Supported features

ThoughtSpot Cloud supports the following connections:

  • Snowflake

  • Google BigQuery

  • Amazon Redshift

  • Azure Synapse

  • Oracle ADW

  • Starburst

  • Databricks

Unsupported features

ThoughtSpot Cloud does not support the following:

  • Loading data using tsload

  • Data cannot be migrated to another ThoughtSpot cluster, but you can migrate Liveboards, answers, views, tables, and worksheets.

    For migration details, see Scriptability.

Restrict cluster access only to certain IP addresses

By default, frontend access to your ThoughtSpot Cloud cluster(s) is open to all source IPs. You have the option to restrict access only to certain IP addresses. To restrict access, gather the following information, and contact ThoughtSpot Support:

  • Cluster name(s)/ fqdn (fully-qualified domain name). For example,

  • Source IP(s) ( Public IP) in CIDR notation. For example,

Send this information to ThoughtSpot Support and ask them to restrict cluster access to only the IP(s) you specified.

How to sign up

To sign up for ThoughtSpot Cloud, talk to your ThoughtSpot contact.