Known issues

These are the known issues in this release of ThoughtSpot Cloud.

9.10.0.cl known issues

Issue ID Description Symptoms, conditions, and workaround

SCAL-189185

Scheduled CSV Email from a liveboard does not get updated.

Symptoms:

Scheduled CSV reports with rolling filters applied on a Liveboard might not get the latest data with updated rolling filter values.

Conditions:

Liveboard has a rolling date filter applied and a CSV schedule is created on it. After days or weeks, when the rolling filter changes the data on a Liveboard, the next job run generates a CSV with the last rolling in the filter, and does not update it.

9.10.0.cl release.

Workaround:

Open and save the Liveboard once before the next scheduled run.

SCAL-185098

SeekWell service down

Symptoms:

Users cannot use Sync functionality to sync to Slack, Sheets, Teams, Salesforce and other external destinations.

Navigating to DATA > SYNC displays the error message: Seekwell service down.

Conditions:

SeekWell service for ThoughtSpot is down.

9.10.0.cl release.

Workaround:

Contact ThoughtSpot Support for assistance.