Deprecation announcements

ThoughtSpot sometimes deprecates and then de-supports existing features, replacing them with new and more effective means to use our products. In this article, we give you advance notice of features we are discontinuing in future releases.

Please contact your Customer Success or SRE team for clarification.

ThoughtSpot deprecates some existing features, and then de-supports them. These terms mean two different things.

Deprecated

A deprecated feature still exists in the product, for backward compatibility, but there is a plan to remove it in a later release. Deprecated features do not receive ongoing support from ThoughtSpot.

We recommend that you stop using deprecated features as soon as possible, and change your workflows to use the new, improved functionality instead.

De-supported

A de-supported feature no longer exists in the product. When you upgrade to a newer release, any workflows that rely on a de-supported feature no longer work.

De-supported in 8.4.0.sw

Pinboard follow

In 7.2.1 and earlier, there are two different ways for a user to ask ThoughtSpot to email them a Pinboard PDF on a specified schedule. Users can follow the Pinboard, or schedule a Pinboard job.

In 8.4.0.sw and later releases, ThoughtSpot will combine these features into a single action called "Schedule." The Follow option will not be available. This change will allow any user to schedule their own Pinboard emails. To send Pinboard emails to other users, you still need the Can schedule for others permission.

ThoughtSpot will migrate any existing Pinboard follows to Pinboard schedules. If you followed a Pinboard in releases earlier than 8.4.0.sw, you will see it in the list of Pinboard schedules for that Pinboard as Migrated from follow (your display name).

Deprecated in 8.4.0.sw

The 8.4.0.sw release of ThoughtSpot Software, targeted for May 2022 (LA) and August 2022 (GA), will deprecate the following features. ThoughtSpot will drop support for these features in a later release.

New Pinboard experience deprecations

If you have the new Pinboard experience turned on in 8.4.0.sw, the following features are de-supported in 8.4.0.sw. To use these features, turn the new Pinboard experience off.

Share a visualization

The share button for a specific visualization within a Pinboard is no longer available. Instead, share the Pinboard. Then, select the more menu icon more 10px for the visualization, and select Copy link. This provides you with a link to the specific visualization within the Pinboard. You can send that link to the user you shared the Pinboard with.

Switch between Pinboards from the Pinboard title

This feature allowed you to click on a Pinboard title and view a list of other recently edited Pinboards that you could click on. Instead, navigate between Pinboards from your home page, or the Pinboard list page.

Copy embed link

The Copy embed link option in the more menu icon more 10px for the Pinboard or a visualization is no longer available. Instead, use the SDK for embedding purposes.

Change title menu option

The Change title option in the more menu icon more 10px for a visualization is no longer available. Instead, select the Edit option in the more menu icon more 10px for the Pinboard. Then, click on the visualization title or description to edit it inline.

Pinboard edit icon

The Pinboard edit icon icon edit 20px next to the Pinboard name, for editing the Pinboard name or description, is no longer available. Instead, select the Edit option in the more menu icon more 10px for the Pinboard. Then, click on the Pinboard title or description to edit it inline.

New answer experience deprecations

If you have the new answer experience turned on in 8.4.0.sw, these features are de-supported in 8.4.0.sw. To use these features, turn the new answer experience off.

Multiple join path resolution within the formula editor or a search

When you try to search on columns with more than one possible join path, the system no longer allows you to define the join path within the search. Similarly, when you try to create a formula with columns with more than one possible join path, the system does not allow you to define the join path. Instead, the system now prompts you to resolve this issue and avoid confusion or incorrect data by creating a Worksheet with the correct join path.

Send feedback

The option to send product feedback, from the more options menu more options menu icon on an Answer or search.

Client-side summaries for tables

We consolidated column summaries and headlines into one summary, called a headline summary. To calculate these headline summaries, ThoughtSpot executes a query against the underlying database. If you are connecting to your data in an external database, ThoughtSpot executes one query for each summary. If you store your data in ThoughtSpot’s in-memory database, ThoughtSpot executes one query for all summaries in the search. These headline summaries are integrated with the table columns. You can pin them to Pinboards.

R integration

R integration is not available in the new answer experience at this time. We plan to add support for R in the new answer experience in a future release.

ThoughtSpot continues to support R for all customers who currently include R charts in their solutions on the ThoughtSpot Software deployments; please continue to use the classic answer experience.

We support R only in Falcon deployments (data imported into ThoughtSpot), and R integration is disabled by default. It is not available when creating connections and linking to external databases in real time.

De-supported in 7.2.1

The 7.2.1 release of ThoughtSpot Software, targeted for April 2022 (GA), will drop support for Self-Service Upgrade (SSU). This feature allowed customers to upgrade their environment to a new ThoughtSpot release themselves, from the UI.

Additionally, the 7.2.1 release will drop support for the Available Updates section of the Upgrade page in the Admin Console. The Available Updates section contained information about available releases customers could upgrade to.

Self-Service Upgrade and Available Updates both appeared on the Upgrade page in the Admin Console. This page will not be available, starting in release 7.2.1.

As an alternative, contact ThoughtSpot Support to upgrade your Software environment when necessary, or consider ThoughtSpot’s Software as a Service offering, ThoughtSpot Cloud, which upgrades to the latest Cloud release automatically.

De-supported in 7.1.1

The 7.1.1 release of ThoughtSpot Software, targeted for November 2021 (GA), will drop support for the following feature.

Ask an Expert

This feature allowed users to ask a designated expert on a particular data source for help when they run into an issue with an Answer or search they created on that data source. Starting in 7.0.1, users can learn about specific data sources in a different way, by completing Search Assist sample queries on their own data sources.

De-supported in 7.1

The 7.1 release of ThoughtSpot Software, targeted for July 2021 (LA) and Oct 2021 (GA), will drop support for the following features.

Instant Insights

Our automated insights strategy is progressively more focused and prioritized around Monitor, where users get personalized insights in the metrics that are important to them, instead of Instant Insights. Prior to 7.1, the Instant Insights feature worked only in on-prem deployments that use our internal database, Falcon. Connections and cloud deployments never supported Instant Insights.

Prior to 7.1, Instant Insights appeared in four (4) areas of our product:

  • Home Page: Did you know

  • Search: under the answer

  • Pinboard: Pinboard Insights at the top of the pinboard

  • Worksheet and Table: the Spotiq Insights tab

Learn how to use ThoughtSpot Pinboard

This Pinboard contained search replays created in the system. The Replay Search feature is also de-supported in 7.1. Customers currently use Replay search and the Learn how to use ThoughtSpot Pinboard to learn how to use ThoughtSpot’s search on data. As an alternative, starting in 7.0.1, use Search Assist to learn how to use ThoughtSpot search on your company’s data.

Replay search

This feature allowed you to replay the search used to create an Answer. As an alternative, starting in 7.0.1, use Search Assist to learn how to use ThoughtSpot search on your company’s data.

Custom actions

Starting in the 7.1.0 software release, embed customers can no longer use custom actions created in the Action customization section of the Admin Console, or create new custom actions in the Admin Console.

Instead, starting in the 8.4.0.sw release, if you are embedding through ThoughtSpot Everywhere, you can create new custom actions in the Develop tab. Refer to Custom actions overview.

De-supported in 7.0

The 7.0 release of ThoughtSpot Software, targeted for March 2021 (LA) and June 2021 (GA), will drop support for SearchIQ. This feature was always in Beta, and was never deployed on production environments.

As we move to ThoughtSpot Cloud, we incorporate and further enrich the affordances of SearchIQ in Ask Answers features, and in an enhanced experience with our Home page.