Managing email and onboarding settings

You can manage certain advanced settings for your organization from the Admin Console. This includes customizing welcome emails, scheduled emails, and the workflow that allows users to sign up for ThoughtSpot from the login page.

Navigate to the Admin Console by selecting the Admin tab from the top navigation bar. Select Onboarding from the side navigation bar that appears.

Admin portal email and onboarding

You can update various email and signup settings from this page.

Email settings

To customize or otherwise manage the ThoughtSpot welcome email for your users, follow these steps:

  1. Select the Edit button in the Email Settings section.

  2. Select the Welcome emails toggle to enable or disable welcome emails. ThoughtSpot sends these emails to new users.

  3. Optionally fill out the following parameters. If you do not fill them out, ThoughtSpot uses the system defaults.

    Company name

    Your company name. The default is “Your Company”; e.g., “Your Company has invited you to ThoughtSpot.”

    Custom admin email

    The email address for your company’s ThoughtSpot administrator.

    From ID

    Email address that should send the welcome email. The default is TS Admin <no-reply@customer.thoughtspot.com>.

    Support email ID

    The email address for your company’s Support contact. This email address appears only in welcome emails, for new users in your company’s ThoughtSpot environment.

    ‘Learn More’ link

    A link for users to learn more about ThoughtSpot, or your company’s implementation of ThoughtSpot. The default is https://docs.thoughtspot.com, the documentation for ThoughtSpot’s software product.

    Product name

    The name of the product the welcome email is for. The default is ThoughtSpot.

    ‘Get started’ link

    A link to allow users to get started using the product. The default is a link to the cluster you added the user to.

    Custom message

    A custom message for the email.

  4. Select Save changes. Alternatively, you can Reset to default.

Signup settings

The “Sign up” button on ThoughtSpot’s login page is customizable. You can use it to redirect users to a company-wide app directory or to an internal app request workflow, for example.

To configure the workflow that allows users to sign up for ThoughtSpot from the login page for the cluster, follow these steps:

  1. Select the Edit button in the Email Settings section.

  2. Select the Signup toggle to enable or disable the workflow for users to sign up for ThoughtSpot from the cluster login page.

  3. Enter the text the signup button should display, in the text box next to Signup button text.

  4. Enter the URL the signup button should link to, in the text box next to Signup button link.

  5. Select Save changes. Alternatively, you can Reset to default.