High Availability and resilience
High Availability (HA) ensures that the ThoughtSpot Cloud application experiences near-zero downtime in the case of AWS Availability Zone (AZ) failures. ThoughtSpot provides HA through deployment spanning multiple AZs. This ensures that, in the case of an AWS Availability Zone failure, ThoughtSpot continues to function.
Impact on users
When one AWS Availability Zone fails, ThoughtSpot migrates all activity to the functioning Availability Zones. The ThoughtSpot application remains available and accessible during the entire AZ failure.
Enable High Availability
Enabling High Availability requires the purchase of a new SKU. Contact your ThoughtSpot sales representative for information on how to purchase the HA SKU. After you purchase the HA SKU, you can contact ThoughtSpot Support to enable High Availability in your environment.