Manage expert requests

You can monitor and manage Ask an Expert requests, both as a requester and as an expert.

Within ThoughtSpot, you can keep track of your Ask an Expert requests.

Navigate to the Expert Requests interface

Follow these steps to the request monitoring interface:

  1. In the top right corner of the ThoughtSpot interface, click the help menu icon (help) icon menu.

  2. In the drop-down, select Expert Requests.

    Click Expert requests
  3. The Expert interface appears, with information for you both as a Requester, and as an Expert.

When you are a Requester

This is what you see when you are a requester:

Ask an Expert interface

Note these features of the interface:

Legend Feature

1.

I am a requester: for all requests where you are a requester

2.

I am an expert: for all requests where you are an expert

3.

All: all requests, both Resolved and Unresolved

4.

Resolved: all resolved requests

5.

Unresolved: for all unresolved requests

6.

Search: find requests

7.

My Requests: list of your requests

8.

Modified: how long ago you or an expert modified the request

9.

Status: Resolved or Unresolved

10.

Author: the user who created the request

When you are an Expert

This is what you see when you are an expert:

Ask an Expert interface

Note these features of the interface:

Legend Feature

1.

I am a requester: for all requests where you are a requester

2.

I am an expert: for all requests where you are an expert

3.

All: all requests, both Resolved and Unresolved

4.

Resolved: all resolved requests

5.

Unresolved: for all unresolved requests

6.

Search: find requests

7.

Requests for me: list requests where you are the Expert

8.

Modified: how long ago you or an expert modified the request

9.

Status: Resolved or Unresolved

10.

Requester: the user who initiated the request