Frequently asked questions

Where can I find the version of ThoughtSpot I am using?

  1. Select the help/ information center icon icon help 10px, from the top navigation bar.

  2. In version 6.3 and earlier, select Help. In version 6.3.1 and later, select Get help.

  3. In version 6.3 and earlier, you can see the version number at the bottom left of the help menu. In version 6.3.1 and later, scroll down to About, where you can see the version number.

I’m not seeing certain columns/values in the drop-down, why?

It could be the index has not built with the latest data or something is causing the column to be dropped.

  • Verify the the column is available using the Data page.

  • View the table columns and check the INDEX TYPE value. If it is set to DONT_INDEX, change it.

  • Check the column’s INDEX PRIORITY. Make sure it is 1.

To learn more about modeling data see modeling data in this documentation.