Known issues

These are the known issues in this release of ThoughtSpot Cloud.

10.1.0.cl known issues

Issue ID Description Symptoms, conditions, and workaround

SCAL-220290

Filter chips overlap on a chart after clicking the downward-facing arrow to display all filters in Explore mode.

Symptoms: Filter chips overlap on a chart.

Conditions: Using Explore mode on a visualisation with more filters than can be displayed on one line and clicking the downward-facing arrow to display all filters.

Workaround: Manually collapse the filter by clicking the upward-facing arrow.

SCAL-178756

Red banner error is displayed without any proper error message when the original verifier of the Liveboard is deleted from the system.

Symptoms: Red banner displayed without error message.

Conditions: When the requester or verifier of a Liveboard is deleted.

Workaround: For a verified Liveboard, there’s no impact on functionality. The user can close the error banner. For a pending request, and the requester is deleted, the user must contact ThoughtSpot Support to delete the request.

SCAL-220378

When converting formulas from a Worksheet to a Model a "Current Operation not allowed" or "Invalid Yaml/Json Syntax" appears.

Symptoms: A "Current Operation not allowed" or "Invalid Yaml/Json Syntax" appears.

Conditions: When importing TML that was previously exported and contains formulas that contain the following:

  • Double quotes used with hard-coded strings. For example: concat ("order" + column_Name)

  • Filters with null values.

Workaround: Manually add back in the quotes to the TML and then import again.

SCAL-217451

'ThoughtSpot Cloud Answer Not Deletable'

Symptoms: Unable to delete or update any unused formula.

Conditions: Tables with specific columns exist with joins between them. An answer was generated using columns from these tables, including a formula that referred to a column in one of the tables. When later deleting the table containing that column, the attempt to remove the formula failed because it referenced a column that no longer exists.

Workaround:

  1. Make a copy of the answer, as all unused formulas will be permanently deleted.

  2. Export the TML of the answer using ‘Export Answer & Associated Objects (models, etc.)’.

  3. Delete the current answer.

  4. Import the answer TML zip file. All unused formulas will be removed from the answers.

SCAL-220182

Error creating a user in an Org when a user of the same name existed in a deleted Org.

Symptoms: The following message appears: 'The user could not be created. User with this username already exists. Please choose a different username.'

Conditions: IAMv2 and Orgs enabled cluster. Trying to create a user with same name as a user in a deleted Org.

Workaround: Manually delete users before deleting the org or contact ThoughtSpot Support if you are facing this issue for an already deleted Org.
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