LLMs.txt directory

Admin portal enhancements

Overview

The Admin portal has been completely redesigned, to be a more intuitive, and highly organized administrative experience tailored for modern ThoughtSpot administrators. It consolidates governance and provides administrators with unprecedented control and visibility, serving as the foundation for the next generation of enterprise scale.

The redesigned portal solves the problem of a cluttered and fragmented administrative interface by introducing a unified Information Architecture (IA) that brings closely related items together to create a streamlined, logical workflow.

The redesigned Admin settings portal is rolling out in phases. Your cluster will be upgraded during the 26.8.0.cl release, with some customers receiving access earlier than others to facilitate real-world testing.

What’s New?

The new Admin settings portal include the following key changes:

  • A new information architecture. The new architecture consists of four primary sections:

    • Home

    • Management

    • Configuration

    • Monitor

  • A new interface for Application Settings and Search & SpotIQ

  • An improved workflow to Create, Read, Update, and Delete (CRUD) Orgs

  • An improved interface and workflow to Create, Read, Update, and Delete (CRUD) Users

These are all accessible from a streamlined navigation sidebar.

Access the Admin settings

To access Admin settings:

  1. Log in to your ThoughtSpot instance.

  2. Select the Admin settings tab from the left navigation.

    The Admin settings portal opens.

    If you are an Org administrator, by default it opens to User management.

    admin2 org nav

    If you are an cluster administrator, by default it opens to Org management.

    admin2 cluster nav

The organization of this navigation menu will help you determine if you are using the old Admin settings interface, or the enhanced version. The information architecture sorts the navigation into four categories, Home, Management, Configuration, and Monitor if you are using the enhanced version.

Information Architecture

The enhanced Admin settings portal reorganizes the administrative interface into four primary sections:

Section Purpose

Home

The foundational landing page for creating Orgs and Users, kept outside of general management. Houses the most frequently used administrative functionalities.

Management

Contains overarching settings and feature management that apply across the entire cluster or organization.

Configuration

Houses specific feature settings for a given organization, organized via clean sub-tabs and accordions. Includes Application Settings, Search & SpotIQ, and Customisation tabs.

Monitor

A dedicated space for tracking system health, operational status, and granular object and usage adoption details.

Home tab

The Home tab is the primary entry point for the most common administrative tasks:

  • Create new organizations

  • Create new users

Management tab

The Management tab contains settings and controls that span the entire cluster or organization:

  • Feature Management UI for managing feature flags and allocations

  • Overarching cluster-level configuration

Configuration tab

The Configuration tab houses Org-specific settings organized into sub-tabs and accordions:

Sub-tab Description

Application Settings

General application configuration using the new sub-tab and accordion UI structure.

Search & SpotIQ

Search and SpotIQ settings utilizing the new accordion UI structure.

Customisation

A single consolidated tab for all style and branding settings, including logo, colors, fonts, and footer text. Previously scattered settings are now unified in one location.
The manual Save button has been removed from Application Settings and Search & SpotIQ. All changes auto-save instantly, providing a faster and more seamless experience.

Monitor tab

The Monitor tab is a dedicated space for tracking system health and operational status:

  • System health monitoring

  • Operational status tracking

  • Granular object details

  • Usage adoption metrics

Org management

Enhanced Admin settings introduce a streamlined Org management experience with three core workflows:

  • Create an Org

  • Edit an Org

  • Delete Org

Create an Org

The streamlined creation flow allows you to:

  1. Input the org name.

    admin2 create org1

  2. Instantly add existing users.

    admin2 create org2

  3. Allocate access features.

    admin2 create org3

All three steps occur within a single, unified workflow — there is no need to navigate between multiple pages or modals.

You can also view the Org Details Card, which provides a quick visual summary including:

  • Creation date

  • Creator

  • Active groups

  • Users

  • Allocated features

Edit an Org

Editing an organization opens the same intuitive modal used during creation. This ensures a consistent experience whether you are creating a new org or modifying an existing one.

Delete an Org

Deleting an organization is a destructive, irreversible action. The secure deletion workflow requires the administrator to manually type a confirmation word before the deletion proceeds. This safeguard prevents accidental data loss.

admin2 delete org

User management for cluster administrators

Users

You can add new users manually or import users from this page. You can also filter users by Orgs or Status.

admin2 cluster users

Authentication

Enhanced Admin settings brings end-to-end IdP setup natively within the Authentication tab. You can configure and IdP, view settings, or filter on Status or IdP type from this page.

Configure an IdP

  1. Select your identity provider from the available options.

    admin2 idp config1

  2. Fill out the credentials directly in the tab.

  3. Use the Attribute Mapping Wizard to map IdP fields to ThoughtSpot definitions on a 1:1 basis.

Bulk import

A consolidated bulk import tool is available for importing users through the IdP configuration, streamlining large-scale user provisioning.

User management for Org administrators

Enhanced Admin settings simplify user management with direct creation and instant actions.

admin2 org users

Create a user

You can directly create users by providing:

  • Email address

  • Username

  • Display name

During creation, you can seamlessly assign the user to a target Org.

Users, Roles, Groups and Authentication are now all found on one page to streamline user management.

You can also view the User Details Card, which provides a quick visual summary including:

  • Creation date

  • Creator

  • Active groups

  • Active roles

Instant action menu

Each user row includes a more menu that provides immediate access to the following actions:

admin2 org user menu
Action Description

Resend Activation

Resend the activation email to the user.

Edit Details

Modify the user’s profile information.

Reset MFA

Reset the user’s multi-factor authentication setup.

Delete

Remove the user from the system.

Export

Export the user’s data.

Filter users

You can use multi-select filtering to isolate users by combining:

  • Groups

  • Account statuses

admin2 users filter

This makes it easy to find specific users in environments with large user populations.

Group Settings

Enhanced Admin settings introduce an intuitive group creation experience:

  • Create groups with immediate user and role allocation during the creation process

  • Streamlined workflows that eliminate menu friction

  • No need to navigate to a separate page to assign users or roles to a group

Feature Management

Feature Management in the enhanced Admin settings portal introduces a granular, hierarchical system that transitions from cluster-level configurations to delegated authority at the org level.

Two-tiered hierarchy

The feature management system operates on a two-tiered model:

  1. Cluster admin allocates a feature: The cluster admin must first allocate a feature to an Org. Once allocated, the Org admin gains authority to toggle that feature on or off within their organization.

  2. Org inherits cluster-level setting: If a feature is not allocated to an Org, the Org simply inherits the cluster-level setting. The Org admin cannot modify features that have not been allocated to them.

Tier Responsibility

Tier 1: Cluster admin

Allocates features to orgs. Controls which features are available for delegation. Sets cluster-level defaults.

Tier 2: Org admin

Toggles allocated features on or off within their organization. Cannot access unallocated features.

Global setting overrides

When a cluster admin enables a feature globally, they are prompted to choose:

  • Override all orgs: Apply the new setting across all organizations, replacing any local overrides.

  • Preserve local overrides: Keep the choices made by individual Org admins where applicable.

Cluster admins should preserve local overrides when changing a global setting to maintain the choices made by individual Org admins, where appropriate. This respects the autonomy of org-level administrators and avoids unintended disruptions.

Frequently asked questions

How does the hierarchy work for feature flags?

The system is two-tiered. The cluster admin must first "allocate" a feature to an Org. Once allocated, the Org admin gains authority to toggle it. If not allocated, the Org simply inherits the cluster-level setting.

What happens if a cluster admin changes a global setting?

When enabling a feature, the cluster admin is prompted to choose whether to override all orgs or preserve local overrides (keeping the choices made by individual Org admins).

Best practices

  • Use the secure deletion workflow (typing a confirmation word) to prevent accidental, destructive deletions of organizations.

  • Cluster admins should preserve local overrides when changing a global setting to maintain choices made by individual Org admins, where appropriate.

Related information