There are multiple locations inside and outside the ThoughtSpot application where you can get more help. This page describes some of the ways to get more help inside or outside of the application interface.
Each version of ThoughtSpot has its own documentation set. ThoughtSpot releases
new documentation sets for every major release version (
x.y) of ThoughtSpot.
Documentation features added with minor versions (
x.y.z) are added to the
corresponding major release. This means, for example, that new documentation
for 4.4.1 minor release version appears in the 4.4 major version documentation.
You can navigate directly to this site on the web by entering docs.thoughtSpot.com in your browser’s address bar. You can see the documentation for the latest version of the product.
You can navigate to this documentation from inside the ThoughtSpot application as well. In this case, the application links directly to the documentation version that matches your product version.
From this dialog you can get to the following:
|Link||Takes you to ...|
|How search works||a short video that explains how to use the Search bar|
|Keywords||a product keyword reference|
|Release notes||The notes for the ThoughtSpot version.|
|Documentation||this documentation set|
|Downloads||a list of software downloads such as connectors|
Along the bottom of the Help dialog, you can see a link to contact Support as well as the version of ThoughtSpot you are using.
Choosing Learn from the Help menu takes a you to the Learn center. The center contains one or more example queries. You can only play replay on data that you have access to.
Click an item in Learn to replay it in ThoughtSpot. During a reply, you can
Resume or click
ESC to exit the replay.
Any administrator can add to the items in the Learn center. To add a replay, do the following:
- Search in your search bar.
- Choose the pin from the answer that results. The system lists the pinboards you can pin to.
Select Learn how to use ThoughtSpot pinboard.
Navigate to the Learn center to replay your search.
Support contact information
If you still can’t find what you’re looking for, you can contact support.