The following pages are tagged with

Title Page Summary
System security System security refers to audit logs and security policies.
Configure support services Set up and configure ThoughtSpot support services for your installation.
Send logs when reporting problems You can generate a log bundle which you can then send to ThoughtSpot Support or you can send logs direct to your administrator. Generate log bundle Before you can send a log bundle to ThoughtSpot Support, you must Connect to the ThoughtSpot Support file server. This is a...
Alerts and Events board The Alerts and Events section shows notifications, alerts, and an audit trail of cluster configuration changes. Alerts The fields on this answer have the following meaning: ...
Cluster Manager board The Cluster Manager section show detailed information about a cluster including latency over time, snapshot status, installed release, node functions, and logs. Only the Average Latency Last 2 Weeks (sec) panel contains a standard ThoughtSpot visualization. The...
Get your configuration and logs For troubleshooting on specific incidents or cluster problems, two things are important. Understanding your current configuration and getting a log bundle. Check your configuration Log into the ThoughtSpot cluster as the admin user. Use the tscli feature subcommand to display your current configuration.
About troubleshooting The information here provides very basic troubleshooting. For more detailed troubleshooting, Contact ThoughtSpot. Get your configuration and logs For troubleshooting on specific incidents or cluster problems, getting a log bundle can help. Network connectivity issues If network connectivity to and from ThoughtSpot is not...
Upload logs to ThoughtSpot Support ThoughtSpot Support uses a secure file sever to collect log files or other files needed for troubleshooting. You can easily send log files to this file serve directly from the ThoughtSpot instance. Metrics collection ThoughtSpot collects the diagnostic information from your system on an ongoing basis: there is no...
Data sources management After you have successfully loaded your tables, you can check on the status of the load, make edits, and more.
Enable JDBC Logs Configure logging parameter strings.
Enable ODBC Logs Learn how to troubleshoot ODBC connections.
ODBC tracing on Windows Using logs to aid in troubleshooting.