You can access ThoughtSpot via SSH at the command prompt and from a Web browser.
Administrative access
Each ThoughtSpot appliance comes pre-built with three default users. You should talk with a ThoughtSpot Customer Success Engineer or ThoughtSpot support, to get the password for each user. The default users are:
| Type | Username | Description |
|---|---|---|
| Shell user | admin |
Used for work that requires sudo or root privileges. Does not exist for application login. Logs for this user are found in /usr/local/scaligent/logs logs |
| Shell user | thoughtspot |
Used for command line work that does not require sudo or root privileges. For example, these users can use tsload, tql, and check the cluster status. This user cannot login to the application. Logs for this user are found under /tmp. |
| Application user | tsadmin |
Access through a Web browser. |
Both the admin and thoughtspot user can SSH into the appliance. Once on the
appliance, either user can do any of the following:
The thoughtspot user is restricted to tscli commands that do not require
sudo or root privileges.
SSH to the appliance
To perform basic administration such as checking network connectivity, starting and stopping services, and setting up email, log in remotely as the Linux administrator user “admin”. To log in with SSH from any machine, you can use the command shell or a utility like Putty.
In the following procedure, replace <hostname_or_IP> with the hostname or IP address of a node in ThoughtSpot. The default SSH port (22) will be used.
- Log in to a client machine and open a command prompt.
- Issue the SSH command, specifying the IP address or hostname of the ThoughtSpot instance:
ssh [email protected]<hostname_or_IP> - Enter the password for the admin user.
Log in to the ThoughtSpot application
To set up and explore your data, access the ThoughtSpot application from a standard Web browser using a username and password.
Before accessing ThoughtSpot, you need:
- The Web address (IP address or server name) for ThoughtSpot.
- A network connection.
- A Web browser.
-
A username and password for ThoughtSpot.
Supported Web browsers include:
Browser Version Operating System Google Chrome 20 and above Windows 7 or greater, Linux, MacOS Mozilla Firefox 14 and above Windows 7 or greater, Linux, MacOS Internet Explorer 11 Windows 7 or greater Tip: While Internet Explorer is supported, using it is not recommended. Depending on your environment, you can experience performance or UI issues when using IE.
To log in to ThoughtSpot from a browser:
- Open the browser and type in the Web address for ThoughtSpot:
http://<hostname_or_IP> - Enter your username and password and click Enter Now.